Why Salesforce Training Should Be Ongoing Salesforce is not a “set it and forget it” system. It’s a dynamic, ever-evolving platform designed to scale and adapt alongside your business. Unfortunately, many organizations fall into the trap of treating Salesforce training as a one-time effort. Worse, they treat it as something to “check off” the project […]
Measure Adoption and Collect Feedback Early and Often Implementing Salesforce is only the first step toward digital transformation. Unless your team uses the platform effectively, even the most well-planned and expertly delivered training won’t guarantee long-term success. That’s why tracking adoption and gathering feedback early and often is essential. Measuring how users engage with Salesforce […]
Using scenario-based training and expert Salesforce consultation builds confidence, drives engagement, and ensures long-term success. One truth stands out regarding Salesforce training: adults learn best by doing. Passive learning — like watching long tutorials or sitting through hours of lectures — rarely leads to meaningful skill development. To assist with higher adoption rates, training should […]
Align your training with user roles and streamline adoption through expert Salesforce consultation. With great power comes great complexity. One of the most common pitfalls seen in Salesforce admin training is delivering the same training to all users, regardless of their role. This approach often leads to confusion, low adoption rates, and wasted time. The […]
How a dedicated Salesforce partner can help de-stress your accidental admin. Congratulations (or Condolences?)—You’re the New Salesforce Admin! So, your company just bought Salesforce. That’s fantastic! And because you’re a trusted, capable team member, or you just happened to be standing too close to the decision-makers, you’ve been “voluntold” as the new Salesforce admin. Exciting, […]
Get your sales and operations working together with Salesforce admin training. Informed decisions are always the best decisions. Taking available information/data and forming a strong action plan usually garner the best results. Salesforce provides your sales and operations people full visibility into all the information they need to make informed decisions. If they know how […]
Blog: Three Ways Training Can Improve Culture and Retention. Today’s workforce is in flux. Employee migration, the want for hybrid/work-from-home schedules, and people just not coming back to work have employers scratching their heads regarding how to keep folks on board. According to PwC’s “The Future of Work,” 45% of chief financial officers are not […]
Blog: Embracing Online Training for the Long Haul Even though employees have returned to the office, all signs point to online learning and training becoming more prevalent in the years to come. The numbers show that what started with hybrid and remote work being necessary during the pandemic is now a permanent part of everyday […]
Blog: Building better learner engagement and success during onboarding As a dedicated trainer, life-long competitor, and Wisconsin resident, I know a few things. First, solid onboarding needs commitment backed by a solid plan. Second, creativity and a little competition promote an engaging learning experience. And third, cheese is king, and the Packers rule! Below are […]
Blog: The Significance of Virtual Instructor Led Training (VILT). Imagine, if you will, the future of training facilities. A place where blackboards are no longer needed, uncomfortable desks aren’t mandatory, and flickering fluorescent lights don’t distract. Lucky for us, this future already exists. VILT is a convenient and immediate method for workforce and client training. […]
Blog: Apply the spring-cleaning concept to content libraries – keep, update, pitch. There have been so many storied libraries in our time. The Yale University Beinecke Rare Book and Manuscript Library – New Haven, Connecticut, USA, The Library of Trinity College – Dublin, Ireland; and the Library of Congress – Washington D.C., USA. As impressive […]
Blog: Selecting, organizing, and managing relevant content according to your strategy, learner, and sunny disposition. Curation is all about keeping it simple, engaging, and on topic. While doing some light weekend reading, I came across a survey by Donald H. Taylor at the end of 2021titled, The learning and development trends to look out for […]
