Nancy is the reason we ALL get out of bed in the morning. What we know for sure: Nancy started and led companies that specialized in building network infrastructures, computer rollouts, cabling, wireless networks, software configuration and support, and warehousing. What we don’t know for sure but seems plausible: she pioneered women in flight, built a non-powered perpetual motion machine, led a rebellion to defeat the Empire, and possesses the coveted “bad-ass” gene.
Nancy has earned degrees in telling people what to do, being her own boss, basic common sense, and researching humanity’s pitfalls and success stories over the centuries. These esteemed credentials have shown her how to operate and grow a successful business and obtain a strong internal workforce, which she considers family. To get away from the stresses of daily awesomeness, Nancy can be found in a far-off land, surrounded by loved ones, reading another book on how to stay that much cooler than everyone else. It looks like that “bad-ass” gene checks out.
Maria is the financial backbone that keeps the company standing at attention. From preparing and maintaining all financial records, providing assistance during the audit/review process, overseeing the budget process, and counting the money in the honor system snack bar, Maria manages all the organization’s gritty and delicious financial aspects.
Maria earned her bachelor’s degree in business administration and MBA from Roosevelt University, both with a concentration in accounting. She also has 30+ years of experience in accounting and management. To reorganize her number-centric brain, Maria decompresses with meditation, natural remedies, and blocking out the world with paperback novels and King of Queens reruns. Oh, that Kevin James!
Leslie is the COO and our team lead. Real talk: she owns both. As the COO, Leslie is responsible for our overall strategic planning and growth, business development, sales, employee advancement, customer engagement, and oversight of all operations. As our team lead, she keeps us going through thoughtful exchanges, infectious spontaneity, creative team building, and everyday energy osmosis. Leslie is slightly, potentially, maybe, hyper-competitive. It only comes up when she’s at work, playing sports, ordering lunch, and on days that end in “Y.” She also has a black belt as a competitive grammarian.
Leslie is our corporate and Salesforce empress. She has more than 25 years of business and marketing experience with nearly 20 years in Salesforce implementation, training, and consulting. Her credentials include a bachelor’s degree in managerial communication, a master’s degree in written communications, a graduate certificate in corporate written communications, and multiple Salesforce certifications.
Stacie is Virtuoso’s director of human resources and our employee oracle. In this role, Stacie maintains knowledge of legal requirements and government reporting regulations, administers company benefit programs, completes new employee orientation, and goes way, WAY overboard when decorating for special events. Stacie is a devoted crafter who loves to share peanut butter cereal with her beloved dog while getting lost in the Marvel universe. Who can say no to Thor? No one!
Stacie is our corporate rules and regulations guidepost. She has over 16 years in human resource management and is highly skilled in recruiting and employee relations. Her knowledge and enthusiasm keep us all out of trouble. Well, at least when we’re on the clock.
What makes Jennifer a great senior project manager and team lead? No one knows for sure, but we’re convinced the combination of extensive experience, innate charm, and coaching a bunch of scatter-brained teenage athletes has a lot to do with it. Jennifer’s honed PM skills come in handy as she works directly with developers to manage projects and open tickets while assisting with client project timelines and Salesforce updates. She is also rumored to spend her autumn Sundays outside of Chicago Bears’ games sternly herding fans to make sure no one is late for kickoff.
Before joining our team, Jennifer worked in many related areas, including marketing, publishing, event management, and trade show management. She holds a bachelor’s degree in communication from Clarke University and an MBA in project management from the University of Phoenix.
Vikki is part of a crew that keeps our teams on task. From project brief through completion, Vikki handles timelines, personnel assignments, and professional-grade nagging to make sure our projects are completed on point and on time. In addition to keeping us all focused, Vikki assists with Salesforce training, new hire onboarding, and has been heard discussing her work with herself, out loud, alone, at her desk. She keeps her non-work side occupied by rooting for the Chicago Cubs, working on her dance moves, and telling herself what she believes are hilarious jokes.
Vikki joined our team as a marketing intern while still a student at Loyola University. She followed that up with a year-and-a-half stint in human resources before taking the role of junior project manager. Upon earning her bachelor’s degree in supply chain management, Vikki became a full-time project manager for our growing group.
Joel isn’t just a marketing specialist; he’s all-around special. As a self-proclaimed word Czar (Tsar? whatever), he spends his days crafting copy for marketing campaigns, building web content, and obsessively nerding out over SEO numbers. When he’s not hard at work, Joel likes to relax by taking in a White Sox game, cozying up with a Gilmore Girls rerun, or angering his neighbors via the two metal bands he fronts. No, YOU turn it down!
Joel attended the University of Iowa, where he earned a bachelor’s degree in English before earning a master’s degree in written communications from National Louis University. Since decorating his ego with degrees, Joel has used his skills to create compelling content for companies big and small, all while learning the 3R’s: Rib Rub Recipes.
Bailey has a taste for the finer things. As a professional business developer, Bailey utilizes her exceptional communication and listening skills to help businesses identify and capitalize on development opportunities. As a dedicated coffee and food snob, she relentlessly scours local establishments looking for something worthy of her palate. In the name of due diligence, that search does include tiny coffee houses and taco trucks.
Bailey built her career analyzing, identifying, and facilitating long-term business growth. Her years of experience, keen observation skills, dedication to partnerships, and obsession with deliciousness make Bailey a five-star asset to any operation.
Jeff is always busy, busy, busy. Just ask him. He is our go-to for custom Salesforce code development, process analysis, remediation, and Salesforce client consulting. He also is on top of cleanliness and architecture for data and his tight hairstyles. Jeff claims his hair decisions have nothing to do with his favorite sci-fi film, The Fifth Element. Sure, Jeff. Sure.
Jeff’s experience speaks for itself. With 20+ years in CRM development, 6 in Salesforce, Jeff’s brain is a precious resource as he has pretty much seen it all. Our group and our clients all rely on Jeff’s built knowledge. He’s our Multipass*!
*You have to see the movie.
Bogyeong, or Bo as she prefers, is a wicked hardcore Salesforce developer from, you guessed it, Boston, MA. For our Midwestern-based operation, Bo handles the creation of new-user tools, new employee requests, user access management, and complaining about Boston’s road conditions. At home, Bo collects old vinyl, microwaves her ice cream (?), and is a self-proclaimed soup aficionado. Chowder? Chowdah? Chowd-heir? Whatever, they all sound the same with a New England accent.
Bo received a bachelor’s degree in physics with a minor in mathematics from the University of Massachusetts, Amherst. With her developer experience, scientific chops, and ideal location, Bo is rumored to be working on what she claims is the perfect lobster trap. It’s called The Cape Persuader. Cape, like Cape Cod. Persuader, like the lobsters want to go in it. Patent pending.
Josh prefers things animated. In his developer orbit, Josh diligently works on client dashboards, user access, and code development. While he’s away from his on-hours tasks, Josh can be found trying to draw Scooby Doo, viewing his favorite hand-drawn film, Spirited Away, or imagining which Hannah Barbera character he would most like to be – our guess: Yogi’s pal, Boo-Boo.
Josh attended the University of Maryland, College Park, where he earned a bachelor’s degree in computer science. He is also double certified as a Salesforce Admin and Platform Developer 1. With over ten years of industry experience, Josh understands how to solve complicated problems through creative solutions, just like young Chihiro in Josh’s favorite movie, Spirited Away. Did we mention that was his favorite movie?
Max is a true explorer. Professionally, he navigates Salesforce dashboards, lightning web components, user permissions, and profile management. Personally, he is guided by the stars, constantly seeking interesting cuisines, cutting-edge music, and the ever-elusive New York Knicks playoff victory. As a native New Yorker, Max will tell you only two of the three are attainable. Hint: Not the Knicks.
Max received his bachelor’s in computer engineering from SUNY University at Buffalo and has extensive experience developing solutions as a project manager, technical lead, quality assurance partner, and overall scrum master. His technical prowess and explorer instincts have provided Max with a digital map for an inspired career path, exotic culinary locales, and his proximity to stores carrying hardcore antacids.
Kevin knows how to act cool. What we know: In the office, he is a skilled Salesforce consultant, an accomplished developer, and a help desk mastermind. What we didn’t know: Kevin holds a Certified Nursing Assistant (CNA) license in Oregon, he is named after the famous actor, Kevin Costner, and he has a thirsty obsession for LaCroix beverages. So, Kevin Costner Ha, what else don’t we know?
In addition to the whole nursing thing, Kevin received his bachelor’s in computer science from Oregon State University before continuing his career. With his varying degrees, an affinity for carbonation, and a famous namesake, what other plot twists does Kevin have in store? We smell a sequel.
Carlo lives nine lives. His professional life as a business analyst has him writing user stories, eliciting business requirements, ensuring client alignment, and attending lots and lots of meetings. For his remaining lives, Carlo watches bad movies, plays Dungeons and Dragons, strums guitar, rides his snowboard, plucks a ukulele, sings karaoke, and obeys his two cats. Wait, that’s only eight lives. Either way, he’s busy.
Carlo received his bachelor’s in art and technology from the University of Oregon before earning a master’s degree in fine arts from Full Sail University. With his numerous academic achievements, Carlo maintains a tight business focus while remaining client-centric. He says his cats tell him he’s purr-fect. We’re choosing to ignore that.
Briana doesn’t play chicken with any task. At the office, Briana conducts onboarding, documentation, MSP project, and all-around learning-the-ropes training. When not at work, she retreats to her own backyard barnyard to tend to her private flock of poultry and marvel at their colorful egg production. So pretty!
Briana earned a bachelor’s in human resource development, summa cum laude, from Northeastern University, conducted qualitative research on creativity in training and development, and excelled as a training specialist in the healthcare industry. The only remaining question is: When can we come for omelets?
Nancy is the reason we ALL get out of bed in the morning. What we know for sure: Nancy started and led companies that specialized in building network infrastructures, computer rollouts, cabling, wireless networks, software configuration and support, and warehousing. What we don’t know for sure but seems plausible: she pioneered women in flight, built a non-powered perpetual motion machine, led a rebellion to defeat the Empire, and possesses the coveted “bad-ass” gene.
Nancy has earned degrees in telling people what to do, being her own boss, basic common sense, and researching humanity’s pitfalls and success stories over the centuries. These esteemed credentials have shown her how to operate and grow a successful business and obtain a strong internal workforce, which she considers family. To get away from the stresses of daily awesomeness, Nancy can be found in a far-off land, surrounded by loved ones, reading another book on how to stay that much cooler than everyone else. It looks like that “bad-ass” gene checks out.
Maria is the financial backbone that keeps the company standing at attention. From preparing and maintaining all financial records, providing assistance during the audit/review process, overseeing the budget process, and counting the money in the honor system snack bar, Maria manages all the organization’s gritty and delicious financial aspects.
Maria earned her bachelor’s degree in business administration and MBA from Roosevelt University, both with a concentration in accounting. She also has 30+ years of experience in accounting and management. To reorganize her number-centric brain, Maria decompresses with meditation, natural remedies, and blocking out the world with paperback novels and King of Queens reruns. Oh, that Kevin James!
Leslie is the COO and our team lead. Real talk: she owns both. As the COO, Leslie is responsible for our overall strategic planning and growth, business development, sales, employee advancement, customer engagement, and oversight of all operations. As our team lead, she keeps us going through thoughtful exchanges, infectious spontaneity, creative team building, and everyday energy osmosis. Leslie is slightly, potentially, maybe, hyper-competitive. It only comes up when she’s at work, playing sports, ordering lunch, and on days that end in “Y.” She also has a black belt as a competitive grammarian.
Leslie is our corporate and Salesforce empress. She has more than 25 years of business and marketing experience with nearly 20 years in Salesforce implementation, training, and consulting. Her credentials include a bachelor’s degree in managerial communication, a master’s degree in written communications, a graduate certificate in corporate written communications, and multiple Salesforce certifications.
Stacie is Virtuoso’s director of human resources and our employee oracle. In this role, Stacie maintains knowledge of legal requirements and government reporting regulations, administers company benefit programs, completes new employee orientation, and goes way, WAY overboard when decorating for special events. Stacie is a devoted crafter who loves to share peanut butter cereal with her beloved dog while getting lost in the Marvel universe. Who can say no to Thor? No one!
Stacie is our corporate rules and regulations guidepost. She has over 16 years in human resource management and is highly skilled in recruiting and employee relations. Her knowledge and enthusiasm keep us all out of trouble. Well, at least when we’re on the clock.
What makes Jennifer a great senior project manager and team lead? No one knows for sure, but we’re convinced the combination of extensive experience, innate charm, and coaching a bunch of scatter-brained teenage athletes has a lot to do with it. Jennifer’s honed PM skills come in handy as she works directly with developers to manage projects and open tickets while assisting with client project timelines and Salesforce updates. She is also rumored to spend her autumn Sundays outside of Chicago Bears’ games sternly herding fans to make sure no one is late for kickoff.
Before joining our team, Jennifer worked in many related areas, including marketing, publishing, event management, and trade show management. She holds a bachelor’s degree in communication from Clarke University and an MBA in project management from the University of Phoenix.
Vikki is part of a crew that keeps our teams on task. From project brief through completion, Vikki handles timelines, personnel assignments, and professional-grade nagging to make sure our projects are completed on point and on time. In addition to keeping us all focused, Vikki assists with Salesforce training, new hire onboarding, and has been heard discussing her work with herself, out loud, alone, at her desk. She keeps her non-work side occupied by rooting for the Chicago Cubs, working on her dance moves, and telling herself what she believes are hilarious jokes.
Vikki joined our team as a marketing intern while still a student at Loyola University. She followed that up with a year-and-a-half stint in human resources before taking the role of junior project manager. Upon earning her bachelor’s degree in supply chain management, Vikki became a full-time project manager for our growing group.
Joel isn’t just a marketing specialist; he’s all-around special. As a self-proclaimed word Czar (Tsar? whatever), he spends his days crafting copy for marketing campaigns, building web content, and obsessively nerding out over SEO numbers. When he’s not hard at work, Joel likes to relax by taking in a White Sox game, cozying up with a Gilmore Girls rerun, or angering his neighbors via the two metal bands he fronts. No, YOU turn it down!
Joel attended the University of Iowa, where he earned a bachelor’s degree in English before earning a master’s degree in written communications from National Louis University. Since decorating his ego with degrees, Joel has used his skills to create compelling content for companies big and small, all while learning the 3R’s: Rib Rub Recipes.
Bailey has a taste for the finer things. As a professional business developer, Bailey utilizes her exceptional communication and listening skills to help businesses identify and capitalize on development opportunities. As a dedicated coffee and food snob, she relentlessly scours local establishments looking for something worthy of her palate. In the name of due diligence, that search does include tiny coffee houses and taco trucks.
Bailey built her career analyzing, identifying, and facilitating long-term business growth. Her years of experience, keen observation skills, dedication to partnerships, and obsession with deliciousness make Bailey a five-star asset to any operation.
Jeff is always busy, busy, busy. Just ask him. He is our go-to for custom Salesforce code development, process analysis, remediation, and Salesforce client consulting. He also is on top of cleanliness and architecture for data and his tight hairstyles. Jeff claims his hair decisions have nothing to do with his favorite sci-fi film, The Fifth Element. Sure, Jeff. Sure.
Jeff’s experience speaks for itself. With 20+ years in CRM development, 6 in Salesforce, Jeff’s brain is a precious resource as he has pretty much seen it all. Our group and our clients all rely on Jeff’s built knowledge. He’s our Multipass*!
*You have to see the movie.
Bogyeong, or Bo as she prefers, is a wicked hardcore Salesforce developer from, you guessed it, Boston, MA. For our Midwestern-based operation, Bo handles the creation of new-user tools, new employee requests, user access management, and complaining about Boston’s road conditions. At home, Bo collects old vinyl, microwaves her ice cream (?), and is a self-proclaimed soup aficionado. Chowder? Chowdah? Chowd-heir? Whatever, they all sound the same with a New England accent.
Bo received a bachelor’s degree in physics with a minor in mathematics from the University of Massachusetts, Amherst. With her developer experience, scientific chops, and ideal location, Bo is rumored to be working on what she claims is the perfect lobster trap. It’s called The Cape Persuader. Cape, like Cape Cod. Persuader, like the lobsters want to go in it. Patent pending.
Josh prefers things animated. In his developer orbit, Josh diligently works on client dashboards, user access, and code development. While he’s away from his on-hours tasks, Josh can be found trying to draw Scooby Doo, viewing his favorite hand-drawn film, Spirited Away, or imagining which Hannah Barbera character he would most like to be – our guess: Yogi’s pal, Boo-Boo.
Josh attended the University of Maryland, College Park, where he earned a bachelor’s degree in computer science. He is also double certified as a Salesforce Admin and Platform Developer 1. With over ten years of industry experience, Josh understands how to solve complicated problems through creative solutions, just like young Chihiro in Josh’s favorite movie, Spirited Away. Did we mention that was his favorite movie?
Max is a true explorer. Professionally, he navigates Salesforce dashboards, lightning web components, user permissions, and profile management. Personally, he is guided by the stars, constantly seeking interesting cuisines, cutting-edge music, and the ever-elusive New York Knicks playoff victory. As a native New Yorker, Max will tell you only two of the three are attainable. Hint: Not the Knicks.
Max received his bachelor’s in computer engineering from SUNY University at Buffalo and has extensive experience developing solutions as a project manager, technical lead, quality assurance partner, and overall scrum master. His technical prowess and explorer instincts have provided Max with a digital map for an inspired career path, exotic culinary locales, and his proximity to stores carrying hardcore antacids.
Kevin knows how to act cool. What we know: In the office, he is a skilled Salesforce consultant, an accomplished developer, and a help desk mastermind. What we didn’t know: Kevin holds a Certified Nursing Assistant (CNA) license in Oregon, he is named after the famous actor, Kevin Costner, and he has a thirsty obsession for LaCroix beverages. So, Kevin Costner Ha, what else don’t we know?
In addition to the whole nursing thing, Kevin received his bachelor’s in computer science from Oregon State University before continuing his career. With his varying degrees, an affinity for carbonation, and a famous namesake, what other plot twists does Kevin have in store? We smell a sequel.
Carlo lives nine lives. His professional life as a business analyst has him writing user stories, eliciting business requirements, ensuring client alignment, and attending lots and lots of meetings. For his remaining lives, Carlo watches bad movies, plays Dungeons and Dragons, strums guitar, rides his snowboard, plucks a ukulele, sings karaoke, and obeys his two cats. Wait, that’s only eight lives. Either way, he’s busy.
Carlo received his bachelor’s in art and technology from the University of Oregon before earning a master’s degree in fine arts from Full Sail University. With his numerous academic achievements, Carlo maintains a tight business focus while remaining client-centric. He says his cats tell him he’s purr-fect. We’re choosing to ignore that.
Briana doesn’t play chicken with any task. At the office, Briana conducts onboarding, documentation, MSP project, and all-around learning-the-ropes training. When not at work, she retreats to her own backyard barnyard to tend to her private flock of poultry and marvel at their colorful egg production. So pretty!
Briana earned a bachelor’s in human resource development, summa cum laude, from Northeastern University, conducted qualitative research on creativity in training and development, and excelled as a training specialist in the healthcare industry. The only remaining question is: When can we come for omelets?
