Case Study: PROBLEM Individualized instances of Salesforce were causing data continuity issues for an international steel manufacturer. In North America, reports revealed that the data segmentation was being driven by disjointed Salesforce use and a lack of universal regulation. As an action, the North American region was given two years to improve their Salesforce processes […]
Blog: Three Ways Training Can Improve Culture and Retention. Today’s workforce is in flux. Employee migration, the want for hybrid/work-from-home schedules, and people just not coming back to work have employers scratching their heads regarding how to keep folks on board. According to PwC’s “The Future of Work,” 45% of chief financial officers are not […]
Blog: Embracing Online Training for the Long Haul Even though employees have returned to the office, all signs point to online learning and training becoming more prevalent in the years to come. The numbers show that what started with hybrid and remote work being necessary during the pandemic is now a permanent part of everyday […]
Blog: We’ve made it to another new year. In order to get off on the right foot, let’s set some accountability boundaries for this year’s projects. If you have been on a yearly cycle of project procrastination and disorganization, I implore you to set hard deadlines for any goal, project, or task for the year […]
Blog: Building better learner engagement and success during onboarding As a dedicated trainer, life-long competitor, and Wisconsin resident, I know a few things. First, solid onboarding needs commitment backed by a solid plan. Second, creativity and a little competition promote an engaging learning experience. And third, cheese is king, and the Packers rule! Below are […]
Blog: The Significance of Virtual Instructor Led Training (VILT). Imagine, if you will, the future of training facilities. A place where blackboards are no longer needed, uncomfortable desks aren’t mandatory, and flickering fluorescent lights don’t distract. Lucky for us, this future already exists. VILT is a convenient and immediate method for workforce and client training. […]
Blog: Why now is the time to finally convert your operation to the Salesforce Lightning Experience. Over time, Salesforce has seen many changes. One of the more significant developments has been the introduction of the Salesforce Lightning Experience. The improved interface was developed with client input and is designed to improve workflow and productivity, make […]
Blog: Prioritizing projects when everything is important. Do you know that feeling you get when you first sit down at your desk, and you reflect on your open task list? Your organized thinking is innocent and blissfully ignorant to what lies ahead. Before your cognition kicks in, the list slowly starts to swirl. Rapidly, numbers […]
Blog: Apply the spring-cleaning concept to content libraries – keep, update, pitch. There have been so many storied libraries in our time. The Yale University Beinecke Rare Book and Manuscript Library – New Haven, Connecticut, USA, The Library of Trinity College – Dublin, Ireland; and the Library of Congress – Washington D.C., USA. As impressive […]
Blog: Understand the difference between knowing your projects and processes and knowing when you may need help. Project vs. process Consider your job-related tasks. You know, the ones you do daily, weekly, or monthly without a foreseeable end date. This is a process. Now consider your new assignment. This one needs your immediate attention and […]
Blog: Selecting, organizing, and managing relevant content according to your strategy, learner, and sunny disposition. Curation is all about keeping it simple, engaging, and on topic. While doing some light weekend reading, I came across a survey by Donald H. Taylor at the end of 2021titled, The learning and development trends to look out for […]
Blog: This last quarter, there has been a lot of discussion around the dissolving U.S. workforce. This labor exodus has gained the moniker, The Great Resignation. Statistics show there are way more jobs available than people searching for jobs. For those not resigning, a large portion of mid-level employees, ages 30 to 45, are currently […]
