“We have and continue to have the pleasure of working with the Virtuoso team for our ‘CRM Journey.’ Their team has patiently worked with our team to customize a platform that fits our business process and workflow while providing us continuity and continued consulting to align with new and different sales projects. Wearing many hats for my company, I have greatly appreciated Virtuoso’s ability to align with my vision while providing top-level guidance to keep us focused. The icing on the cake is that you feel like they are part of your team while making the entire process fun!”
Why Salesforce Training Should Be Ongoing Salesforce is not a “set it and forget it” system. It’s a dynamic, ever-evolving platform designed to scale and adapt alongside your business. Unfortunately, many organizations fall into the trap of treating Salesforce training as a one-time effort. Worse, they treat it as something to “check off” the project […]
Measure Adoption and Collect Feedback Early and Often Implementing Salesforce is only the first step toward digital transformation. Unless your team uses the platform effectively, even the most well-planned and expertly delivered training won’t guarantee long-term success. That’s why tracking adoption and gathering feedback early and often is essential. Measuring how users engage with Salesforce […]
Problem As a leading provider of mobility solutions for industries such as warehousing, healthcare, transportation, and retail, the client faced a growing challenge: handling the management and service of a rapidly expanding fleet of Android-based devices while maintaining high levels of customer satisfaction. Internally, their teams struggled with siloed systems and manual updates, leading to […]
