“At Vehicles for Change, we are deeply grateful for the exceptional service provided by Virtuoso and Project Manager, Carlo Mejia. When tasked with digitizing the application process for our Car Awards program as part of the Transportation Assistance Program (TAP) across the state of Maryland, Carlo and his team executed the project with remarkable speed and precision. Thanks to their expertise, we received an entire year’s worth of applications in less than a month, exceeding our expectations and enabling us to respond quickly to the overwhelming demand.
Carlo, along with the COO Leslie, has demonstrated outstanding ownership and commitment throughout the process, proactively identifying and resolving any challenges that arose. Their dedication to ensuring that everything ran smoothly and efficiently has been invaluable to the success of our program. We couldn’t have asked for a better partner in this critical initiative.
Thank you, Virtuoso and Carlo, for your unwavering support and professionalism. Your work has truly made a difference in helping us empower Maryland families through TAP.”
Case Study: PROBLEM This Maryland non-profit provides low-cost automobiles for individuals in need through a qualifying application process. In the past, each application required manual review and Salesforce entry, resulting in unforced errors, lengthy bottlenecks, and oftentimes a need for resubmission. Due to these inefficiencies, the non-profit could only process 20 applications statewide yearly. […]
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