Blog: I’ve been using Salesforce as a system admin for over 14 years. Let me tell you, it has changed drastically in that time. Although I’m happy with my personal Salesforce journey, it is much easier to grow and learn Salesforce now than it was when I started. If you’re thinking about learning Salesforce, there […]
Blog: For a knowledgeable workforce that delivers high-performance consistently, the answer would be both, as these two disciplines carry different objectives. However, many people use these terms interchangeably and don’t differentiate between the two. Even though the two are often used in conjunction, there is a difference, and recognizing the differences can impact your talent’s […]
Blog: We are living in strange and stressful times right now. Couldn’t we all just use a festive uplift in our day? Sometimes that can be accomplished with a simple visual. If you are using Salesforce Lightning Experience (Lightning), it’s quite easy to make this happen. We’ve all seen the standard Salesforce look…and most companies […]
Blog: Are you currently working with a Salesforce consulting company? If so, I hope it’s going well and all your Salesforce dreams are coming true. But if it’s not going well, you shouldn’t feel like you’re stuck. You can always seek out other partners. Or maybe it is going well but the current partner is […]
Blog: Want to store a billion records? Then Big Objects may be for you. Be wary though, there’s only a handful of ways it’s meant to be used. It’s also a tool that isn’t as intuitive as you’d expect. I still remember hearing conversations from previous employers along the lines of “Why does Salesforce’s storage […]
Blog: Salesforce is great! You’ll hear that a lot here at Chicago Cloud Group. It allows us endless possibilities for creating tools we need to support our business and our clients. We live in Salesforce every day and use it for more than just CRM. With custom objects from time off requests to ordering company shirts, we […]
Blog: Heroku is a powerful tool to supplement your value as a developer. In this article, I’m going to discuss how to combine Heroku and Salesforce to collect valuable information on the Internet for free. I’ve been dabbling in Python and web scraping for a few months now and felt comfortable meshing multiple systems together […]
Blog: Today, online communication is crucial to a company’s success. Luckily, Salesforce has a great tool to help improve online communication…communities. Salesforce communities help companies communicate with customers, employees, and the general public. Communities are like websites and intranets that allow companies to open data from their Salesforce system all while controlling access depending on […]
Blog: This article assumes you have a basic knowledge of Salesforce administration Sandboxes are a useful tool but can be difficult to manage without automation. Here at Chicago Cloud Group, we follow Salesforce’s best practices for managing development paths. It’s not uncommon for us to have at least one Developer Org where all development starts. […]
Blog: This article assumes you have a basic knowledge of mobile development and Salesforce administration. For years I’ve had a love for Android, and you can imagine my excitement when Salesforce created a way to integrate the two technologies. I remember my first “real” program was an Android app which played Rock, Paper, Scissor, Lizard, Spock. I was 17 at the […]
Blog: The dashboard feature within Salesforce is a great tool to present your data in a user-friendly, visually pleasing way. With multiple components, from data pulling from your reports, users have a one-stop shop of information displayed through graphs, tables, gauges, and more. Each component can pull from its own report, or multiple components can […]
Blog: Have you ever needed to see the activity on a record in your CRM after an employee has left only to find that nothing exists? Or have you ever had someone send you an Excel spreadsheet with information about your accounts that should have been done through a CRM report? Unfortunately, this isn’t uncommon. Many companies using CRMs have holes and inefficiencies that […]
