“We have and continue to have the pleasure of working with the Virtuoso team for our ‘CRM Journey.’ Their team has patiently worked with our team to customize a platform that fits our business process and workflow while providing us continuity and continued consulting to align with new and different sales projects. Wearing many hats […]
“I’ve had the pleasure of partnering with Virtuoso for a few years, and I must say, they’ve been an absolute delight. They’ve consistently exceeded my expectations, and I’ve thrown quite a few challenges. But guess what? They’ve tackled every obstacle with professionalism and an infectious positive spirit that every client dreams of. I can’t emphasize […]
“Coming from a ‘never used a CRM platform before’ perspective, the Virtuoso team has been great as an educator, coach, and customizer for our specific needs with AllenForce. Building our non-profit database has been an adventure, with their team as our lead trailblazers. They are responsive, know CRM ‘first aid’ for us beginners, and are not […]
“Leslie and her team are very knowledgeable and extremely responsive to any requests we have sent their way. They have advised us and ensured we don’t overspend for unnecessary development. It’s been a pleasure to work with them, and I highly recommend their services.”
Blog: Sound Advice for a Happier Salesforce User Adoption. Have you been considering purchasing Salesforce to help run your business? Good idea. Are you afraid your users won’t fully adopt it? Valid concern. With system changes being a commonality for growing operations, companies need to look for ways to soften the blow for affected employees.
Case Study: PROBLEM Individualized instances of Salesforce were causing data continuity issues for an international steel manufacturer. In North America, reports revealed that the data segmentation was being driven by disjointed Salesforce use and a lack of universal regulation. As an action, the North American region was given two years to improve their Salesforce processes […]
Blog: Three Ways Training Can Improve Culture and Retention. Today’s workforce is in flux. Employee migration, the want for hybrid/work-from-home schedules, and people just not coming back to work have employers scratching their heads regarding how to keep folks on board. According to PwC’s “The Future of Work,” 45% of chief financial officers are not […]
Blog: Embracing Online Training for the Long Haul Even though employees have returned to the office, all signs point to online learning and training becoming more prevalent in the years to come. The numbers show that what started with hybrid and remote work being necessary during the pandemic is now a permanent part of everyday […]
Blog: We’ve made it to another new year. In order to get off on the right foot, let’s set some accountability boundaries for this year’s projects. If you have been on a yearly cycle of project procrastination and disorganization, I implore you to set hard deadlines for any goal, project, or task for the year […]
Blog: Building better learner engagement and success during onboarding As a dedicated trainer, life-long competitor, and Wisconsin resident, I know a few things. First, solid onboarding needs commitment backed by a solid plan. Second, creativity and a little competition promote an engaging learning experience. And third, cheese is king, and the Packers rule! Below are […]
Blog: The Significance of Virtual Instructor Led Training (VILT). Imagine, if you will, the future of training facilities. A place where blackboards are no longer needed, uncomfortable desks aren’t mandatory, and flickering fluorescent lights don’t distract. Lucky for us, this future already exists. VILT is a convenient and immediate method for workforce and client training. […]
Blog: Why now is the time to finally convert your operation to the Salesforce Lightning Experience. Over time, Salesforce has seen many changes. One of the more significant developments has been the introduction of the Salesforce Lightning Experience. The improved interface was developed with client input and is designed to improve workflow and productivity, make […]
